Shipping

Woman with Dog Opens the DoorOur shipping options, like all of our products, are straightforward and affordable for all orders to any location within Australia. Remember, our furniture is not flat packed, this is real furniture! Whilst we cannot send things in parcels, we have a fast, affordable, and quick network that ensures your order will be delivered safely & on time. 

Please Note: Bulky Items do not have Tracking Features. The below rates do not apply to out of zone shipping areas, which include non metropolitan delivery zones located out of major capital cities. The below rates do not apply to specaliased states (depending on item) such as Western Australia, Northern Territory, and Tasmania. 

Standard Shipping (8AM-11PM) - $89

Orders will arrive with 1-4 business days of fulfilment*.

Orders in NSW, TAS, WA, ACT can only be delivered between 9AM-5PM

Banana Shipping is the most affordable shipping option for Banana Home Customers. Coming directly from our warehouse, your order will be handled and dispatched straight away. Depending on where we are, we may be able to deliver to you on the day, or at another time that is convenient for you. Please note Banana Shipping delivers to the front door, curbside, or foyer only.

 

People Carrying BananaPeople Riding Bicycle with Banana WheelsPeople Surfing with Banana
We take delivery as seriously as we take a good piece of furniture! We’ve organised our shipping to be affordable, fast, and communicative. Below you’ll find a breakdown of our shipping options.

Scheduling Your Delivery
Once your order is ready for delivery, our team will be in touch to let you know when you can expect it. For customers in metro and suburban centres, appointments are flexible and can be accommodated to suit your calendar within the operating hours of your local delivery team. When delivering to rural areas our team operates from Monday to Friday, 9AM-5PM, and may have limited scheduling options.

Smaller items are often sent via courier. These deliveries are not scheduled in advance, but we will share tracking information so you know when to expect your order.

Shipping Beyond our Standard Service Area
Australia is a big place, and sometimes your area may a little bit our of our way. If you’d like to speak with a member of our team as to what you can expect to pay in shipping, please get in touch.

If you live outside our standard service area and need to orchestrate a delivery, we can arrange that without an issue. Please note, all deliveries outside our standard service area do not have order tracking features, and may take longer to reach your destination compared to a delivery in a standard service area. Please allow 7-18 Business Days from date of fulfilment, to receive your order from a non-standard service area, exclusive of any disruptions, and public holidays. 

*Please note that flat rate shipping, free shipping, and other discounts do not apply outside of Banana's standard delivery area. Due to delays, and extensions that can occur in delivery, delivery times are estimates only and may be subject to change or delay.
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White Glove Delivery Service
A white glove delivery means the carrier will deliver the item to your desired location, unbox it, and perform any required assembly. Furthermore, the delivery team will remove the packaging for you, but before pulling it up, make sure you're 100% certain you won't need to return or exchange the item (For returns without the original packaging within 30 days, we charge a 10% restocking fee).
Contact our customer service to get more info, or check this page.